Patient Portal

Give patients control of their experience.

Patients log in to complete forms before arriving, pay outstanding balances, and view appointments — reducing front desk calls and improving patient satisfaction.

Overview

Everything patients need. One login.

The Ayla patient portal gives every patient secure access to their own experience — complete forms before their visit, pay their bill from their phone, see upcoming appointments, and message your practice without calling. Less phone volume for your front desk. Better experience for your patients.

  • Complete intake forms before arriving
  • Pay outstanding balances online
  • View upcoming appointments
  • View past visit history
  • View and sign treatment plans
  • HIPAA compliant — secure login

Replaces: Standalone patient portals, Weave patient portal, phone calls for balance inquiries

Secure email invite sent to every patient
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Digital Forms
Digital Forms

No more waiting room clipboards. Ever.

Patients receive a portal link when they book or via reminder. They complete all intake forms on their own device before arriving — health history, consent, HIPAA, financial policy. Responses auto-populate their chart. When they walk in, your team is ready.

  • All forms completable before arrival
  • Works on any device — phone, tablet
  • E-signature built in
  • Responses auto-populate chart
  • Medical alerts created automatically
  • Send form reminders if not completed
  • Reduces check-in to under 2 minutes
Online Bill Pay

Patients pay when it's convenient for them.

Outstanding balances appear in the patient portal the moment they're created. Patients pay with a saved card, add a new card, or apply for financing — all without calling the office. Payments post instantly to the Ayla ledger.

  • Outstanding balance displayed on login
  • Pay with saved card or new card
  • View statement history
  • Payment receipt sent automatically
  • Posts instantly to Ayla ledger
  • Payment plan management
  • Automatic balance reminders via SMS

Replaces: Phone payment calls, mailed statements, manual payment entry

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Online Bill Pay
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Appointments
Appointments

Patients always know when they're coming in.

The patient portal shows every upcoming and past appointment — date, time, provider, and appointment type. Patients can confirm or request to reschedule directly from the portal. Recall reminders include a link to book the next visit.

  • Upcoming appointments with details
  • Past appointment history
  • One-tap appointment confirmation
  • Request reschedule from portal
  • Add appointment to calendar
  • Recall reminders link to booking

Patient Portal replaces:

Standalone patient portals
Weave portal
Paper forms
Phone balance inquiries

Ready to see Ayla in action?

Book a personalized demo and see how Ayla can transform your practice.