Give patients control of their experience.
Patients log in to complete forms before arriving, pay outstanding balances, view appointments, and message your practice — reducing front desk calls and improving patient satisfaction.
Everything patients need. One login.
The Ayla patient portal gives every patient secure access to their own experience — complete forms before their visit, pay their bill from their phone, see upcoming appointments, and message your practice without calling. Less phone volume for your front desk. Better experience for your patients.
- Complete intake forms before arriving
- Pay outstanding balances online
- View upcoming appointments
- View past visit history
- Message the practice directly
- View and sign treatment plans
- HIPAA compliant — secure login
Replaces: Standalone patient portals, Weave patient portal, phone calls for balance inquiries
Patient Portal
Patient login — forms, payments, appointments, messaging
Forms in Patient Portal
Complete all forms before arriving — no waiting room paperwork
No more waiting room clipboards. Ever.
Patients receive a portal link when they book or via reminder. They complete all intake forms on their own device before arriving — health history, consent, HIPAA, financial policy. Responses auto-populate their chart. When they walk in, your team is ready.
- All forms completable before arrival
- Works on any device — phone, tablet
- E-signature built in
- Responses auto-populate chart
- Medical alerts created automatically
- Send form reminders if not completed
- Reduces check-in to under 2 minutes
Patients pay when it's convenient for them.
Outstanding balances appear in the patient portal the moment they're created. Patients pay with a saved card, add a new card, or apply for financing — all without calling the office. Payments post instantly to the Ayla ledger.
- Outstanding balance displayed on login
- Pay with saved card or new card
- Apply for Cherry or Sunbit financing
- Payment receipt sent automatically
- Posts instantly to Ayla ledger
- Payment plan management
- Automatic balance reminders via SMS
Replaces: Phone payment calls, mailed statements, manual payment entry
Online Bill Pay
Patients pay outstanding balances from the portal
Patient Appointment View
Upcoming and past appointments with details
Patients always know when they're coming in.
The patient portal shows every upcoming and past appointment — date, time, provider, and appointment type. Patients can confirm or request to reschedule directly from the portal. Recall reminders include a link to book the next visit.
- Upcoming appointments with details
- Past appointment history
- One-tap appointment confirmation
- Request reschedule from portal
- Add appointment to calendar
- Recall reminders link to booking
Patients reach you without calling.
Patients can send messages to your practice directly from the portal — post-op questions, prescription requests, appointment questions, anything. Messages arrive in Ayla's unified inbox alongside SMS texts. Staff reply from the same place. No missed messages.
- Secure HIPAA compliant messaging
- Arrives in Ayla unified inbox
- Staff reply from web or mobile app
- Reduces phone volume significantly
- Message history saved to patient record
- Automatic read receipts
Replaces: Phone calls for questions, Weave patient messaging, standalone portal messaging tools
Patient Portal Messaging
Patients message the practice from their portal
Patient Portal replaces:
Ready to see Ayla in action?
Book a personalized demo and see how Ayla can transform your practice.