Ayla vs Denticon.
Built for single practices vs DSOs. Flat transparent pricing vs quote-based pricing. Native mobile app vs legacy mobile.
Denticon is a strong DSO platform — priced and built for enterprise scale.
Denticon by Planet DDS is a genuinely capable cloud PMS with strong centralized reporting for multi-location DSOs. But it uses quote-only pricing, offers only a legacy iOS app (poorly rated, no Android), and some users describe the interface as dated and complex. While it also serves solo practices, its pricing and complexity are geared toward DSO scale. Ayla is purpose-built for single practices and small groups.
Feature comparison
| Feature | Denticon | Ayla |
|---|---|---|
| Deployment | Cloud | Cloud |
| Best Fit | DSOs and multi-location (also serves solo practices) | Single practices, small groups |
| Pricing | Starting at ~$280/mo (solo) to $750+/mo (multi-provider) — quote required | $699-999/mo flat, publicly listed |
| Pricing Transparency | Quote required | Published online |
| Mobile App | Legacy iOS app (poorly rated, no Android) | |
| Clinical Chart on Mobile | ||
| UI Design | Described as dated by some | Modern, clean |
| System Stability | Some crash reports | 99.9% AWS uptime SLA |
| Multi-Location Reporting | Strong — built for DSOs | Available |
| Patient Communication | Add-on required | |
| Digital Forms | Add-on required | |
| Membership Plans | Yes (integrated with billing) | |
| Team Chat | ||
| Pediatric Support | Available | Full primary dentition + family |
| Data Portability | Reported as difficult | Full export anytime |
| Support Model | Primarily ticket-based (phone/chat available) | Phone + chat, always free |
| Setup Complexity | High — DSO onboarding | Streamlined |
Key differences
DSO platform complexity at any size
Denticon was engineered for enterprise DSOs needing multi-location centralization and standardized reporting. While it also serves solo practices (starting at ~$280/mo), the platform's complexity is geared toward DSO scale. Ayla is purpose-built for 1-5 location practices — the same powerful features, designed for how those practices actually work.
Legacy mobile experience
Denticon offers a legacy iOS app that is poorly rated with no Android version. Ayla's native app gives dentists full clinical chart access, real-time analytics, patient messaging, and team chat on both iOS and Android — built for how dentists actually move through their day.
Data portability concerns
Verified reviewers on Capterra describe transitioning data away from Denticon as a difficult process — with support teams described as slow to facilitate migrations to other platforms. Ayla provides full data export at any time in standard formats. Your data is always yours — no lock-in, ever.
What Denticon users report.
Based on verified reviews from Capterra, G2, and Software Advice.
Some Capterra and Software Advice reviewers describe Denticon's interface as dated and requiring workarounds for basic tasks — with occasional bugs that disrupt workflows including a report of a chart disappearing during active use.
Several Software Advice reviewers report frustration with Denticon's support model — describing slow ticket-based responses and difficulty reaching someone who could resolve complex technical issues quickly during active clinical hours.
Multiple Capterra reviewers describe the process of migrating data away from Denticon as difficult — citing challenges getting the support team to actively facilitate transitions to competing platforms.
Pricing comparison
Denticon
Starting at ~$280/mo (solo) to $750+/mo (multi-provider)
Quote-based — not publicly listed
Legacy iOS app (poorly rated, no Android)
Add-ons for communication + forms
Primarily ticket-based support (phone/chat available)
DSOs and multi-location (also serves solo)
Varies — quote required
Ayla
$699-999/month flat
Publicly listed — no surprises
Native mobile app included
All features included
Free phone + chat support
Built for single practices
$699-999/month — everything included
Contact for pricing comparison — Ayla includes a mobile app and transparent pricing.
Choose Denticon if...
- You operate a DSO with 5+ locations needing centralized management and reporting
- You are already on Denticon and migration cost outweighs the benefit of switching
- You need Planet DDS Apteryx imaging integration specifically
- You need enterprise-level multi-location standardization
Choose Ayla if...
- You have 1-3 locations
- You want flat transparent pricing without a sales call
- You need a native mobile app with full clinical chart access
- You want communication and forms built in at no extra cost
- You want easy data portability with no lock-in
Last updated: March 2026
Competitor information on this page is based on publicly available user reviews from Capterra, G2, GetApp, and Software Advice, and from each company's public pricing and feature pages. All user sentiments are paraphrased from verified reviews — no direct quotes are used. Pricing estimates are based on publicly available information and industry research and may not reflect current vendor pricing. Features and pricing change frequently — verify directly with each vendor before making a purchasing decision. Ayla is not affiliated with any competitor mentioned on this page.
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