Ayla vs Denticon.
Built for single practices vs DSOs. Flat transparent pricing vs $750+/month quote-only. Native mobile app vs no mobile app.
Denticon is a strong DSO platform — priced and built for enterprise scale.
Denticon by Planet DDS is a genuinely capable cloud PMS with strong centralized reporting for multi-location DSOs. But it starts at $750/month with quote-only pricing, has no native mobile app, and multiple users describe the interface as dated and complex. It is designed for DSOs — single practices and small groups pay enterprise pricing for enterprise complexity they don't need. Ayla is purpose-built for exactly those practices.
Feature comparison
| Feature | Denticon | Ayla |
|---|---|---|
| Deployment | Cloud | Cloud |
| Best Fit | DSOs, multi-location | Single practices, small groups |
| Pricing | $750+/mo (quote only) | $599-799/mo flat, publicly listed |
| Pricing Transparency | Quote required | Published online |
| Mobile App | ||
| Clinical Chart on Mobile | ||
| UI Design | Described as dated by some | Modern, clean |
| System Stability | Some crash reports | 99.9% AWS uptime SLA |
| Multi-Location Reporting | Strong — built for DSOs | Available |
| Patient Communication | Add-on required | |
| Digital Forms | Add-on required | |
| Membership Plans | ||
| Team Chat | ||
| Pediatric Support | Available | Full primary dentition + family |
| Data Portability | Reported as difficult | Full export anytime |
| Support Model | Ticket-based | Phone + chat, always free |
| Setup Complexity | High — DSO onboarding | Streamlined |
Key differences
DSO platform — solo practice price
Denticon was engineered for enterprise DSOs needing multi-location centralization and standardized reporting. Single practices and small groups pay $750+/month for features built around a scale they don't operate at. Ayla is purpose-built for 1-5 location practices — the same powerful features, designed for how those practices actually work.
Denticon starting price confirmed via GetApp product listing
No native mobile app
Planet DDS does not offer a native mobile app for Denticon. While the cloud-based platform is accessible via mobile browser, there is no dedicated iOS or Android app. Ayla's native app gives dentists full clinical chart access, real-time analytics, patient messaging, and team chat — built for how dentists actually move through their day.
Data portability concerns
Verified reviewers on Capterra describe transitioning data away from Denticon as a difficult process — with support teams described as slow to facilitate migrations to other platforms. Ayla provides full data export at any time in standard formats. Your data is always yours — no lock-in, ever.
What Denticon users report.
Based on verified reviews from Capterra, G2, and Software Advice.
Some Capterra and Software Advice reviewers describe Denticon's interface as dated and requiring workarounds for basic tasks — with occasional bugs that disrupt workflows including reports of charts disappearing during active use.
Several Software Advice reviewers report frustration with Denticon's support model — describing slow ticket-based responses and difficulty reaching someone who could resolve complex technical issues quickly during active clinical hours.
Multiple Capterra reviewers describe the process of migrating data away from Denticon as difficult — citing challenges getting the support team to actively facilitate transitions to competing platforms.
Pricing comparison
Denticon
Starts at $750/month
Quote-based — not publicly listed
No native mobile app
Add-ons for communication + forms
Ticket-based support
Built for DSO scale
Estimated all-in: $1,200-$1,600+/mo
Ayla
$599-799/month flat
Publicly listed — no surprises
Native mobile app included
All features included
Free phone + chat support
Built for single practices
$599-799/month — everything included
Save $151-$800+/month vs Denticon — with a mobile app and transparent pricing included.
Choose Denticon if...
- You operate a DSO with 5+ locations needing centralized management and reporting
- You are already on Denticon and migration cost outweighs the benefit of switching
- You need Planet DDS Apteryx imaging integration specifically
- You need enterprise-level multi-location standardization
Choose Ayla if...
- You have 1-3 locations
- You want flat transparent pricing without a sales call
- You need a native mobile app with full clinical chart access
- You want communication and forms built in at no extra cost
- You want easy data portability with no lock-in
Last updated: March 2026
Competitor information on this page is based on publicly available user reviews from Capterra, G2, GetApp, and Software Advice, and from each company's public pricing and feature pages. All user sentiments are paraphrased from verified reviews — no direct quotes are used. Pricing estimates are based on publicly available information and industry research and may not reflect current vendor pricing. Features and pricing change frequently — verify directly with each vendor before making a purchasing decision. Ayla is not affiliated with any competitor mentioned on this page.
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