Ayla vs Denticon.
Built for 1-3 location practices vs DSOs. Published flat pricing vs quoted packages. An iOS app vs no native app.
Denticon is a strong DSO platform — priced and built for enterprise scale.
Denticon by Planet DDS is a capable cloud PMS with strong centralized reporting for multi-location DSOs, and it now has native patient communication and online forms. But it starts at $795/month with packages and add-ons quoted by sales, officially runs only on Windows with Chrome or Edge, has no native mobile app, and some reviewers describe the interface as dated. Ayla is purpose-built for practices with 1-3 locations, with published flat pricing, any-browser access, and an iOS app.
Feature comparison
| Feature | Denticon | Ayla |
|---|---|---|
| Deployment | Cloud (Windows with Chrome or Edge) | Cloud — any browser |
| Best Fit | DSOs and multi-location (also serves solo practices) | Practices with 1-3 locations |
| Pricing | Starts at $795/mo; packages quoted by sales | Published: $499 Core · $799 Complete |
| Mobile App | No native app in the App Store | iOS app |
| Mac Support | Not supported | Any OS |
| UI Design | Called dated by some reviewers | Modern, clean |
| Multi-Location Reporting | Strong — built for DSOs | Available |
| Patient Communication | Yes (Denticon Patient Communication) | |
| Digital Forms | Yes (MyTooth / Patient Communication) | |
| Membership Plans | Via integration partners (e.g., Clerri) | |
| Team Chat | Internal message inbox (Tickler) | |
| Pediatric Support | Available | Full primary dentition + family |
| Support Model | Ticket-based (phone line for office admins) | In-app chat, always free |
| Onboarding | Avg. 60 days for solo practices (Planet DDS) | Free onboarding + data migration |
Key differences
A DSO platform, priced like one
Denticon was built for multi-location dental organizations, and Planet DDS says it starts at $795 per month, with packages, features and add-ons put together by its sales team. Ayla is purpose-built for practices with 1-3 locations, and its pricing is published: Core $499/month or Complete $799/month with the AI suite, flat per location, unlimited providers and users, month-to-month with no contract.
No native app vs an iOS app
We found no Denticon app in the App Store, and Planet DDS lists Windows with Chrome or Edge as its supported setup — Mac isn't supported. Ayla runs in any browser on any OS, and its iOS app gives dentists full clinical chart access, real-time analytics, patient messaging, and team chat on iPhone and iPad.
Easy to leave, so you stay by choice
One Capterra reviewer (October 2025) describes leaving Denticon as difficult — general data export was automated, but imaging and getting support to coordinate the move were not. Ayla offers full data export at any time in standard formats, and plans are month-to-month — no lock-in.
What Denticon users report.
Paraphrased from verified reviews on Capterra, G2, GetApp, and Software Advice.
Some reviewers describe Denticon's design as dated — one (October 2025) calls it clunky, with workarounds needed for simple tasks — and one reviewer (November 2025) reports system crashes and disappearing charts.
Several Software Advice reviewers (2025-2026) describe slow, ticket-based support — one reports a request left open for more than six months with no clear owner.
One Capterra reviewer (October 2025) says leaving Denticon was difficult: pulling general data is automated, but imaging and getting support to coordinate the transition were not.
Pricing comparison
Denticon
Starts at $795/mo (Planet DDS)
Packages and add-ons quoted by sales
No native mobile app
Officially supported on Windows (Chrome/Edge) only
Ticket-based support
Built for DSOs and multi-location groups
From $795/mo + quoted add-ons
Ayla
Core: $499/mo flat per location
Complete: $799/mo with the AI suite
Unlimited providers and users
iOS app included
Free in-app chat support
Month-to-month, no contract
$499 Core · $799 Complete — published, flat per location
Denticon starts at $795/mo before add-ons. Ayla Core is $499/mo — $296 less — and Complete with the AI suite is $799/mo flat.
Choose Denticon if...
- You operate a DSO with 5+ locations needing centralized management and reporting
- You are already on Denticon and migration cost outweighs the benefit of switching
- You need Planet DDS Apteryx imaging integration specifically
- You need enterprise-level multi-location standardization
Choose Ayla if...
- You have 1-3 locations
- You want published, flat pricing without a sales call
- You want an iOS app with clinical chart access
- You use Macs or want access from any browser, on any OS
- You want full data export and month-to-month terms
Last updated: October 2026
Competitor information on this page is based on publicly available user reviews from Capterra, G2, GetApp, and Software Advice, and from each company's public pricing and feature pages. All user sentiments are paraphrased from verified reviews — no direct quotes are used. Pricing estimates are based on publicly available information and industry research and may not reflect current vendor pricing. Features and pricing change frequently — verify directly with each vendor before making a purchasing decision. Ayla is not affiliated with any competitor mentioned on this page.
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