AI Receptionist

Every call answered. Every appointment booked.

An AI receptionist that answers your phones 24/7 with natural voice conversation — books appointments, checks insurance, triages emergencies, and sends intake forms. Built into Ayla.

24/7

Availability

0

Missed Calls

<1s

Answer Time

100%

Calls Logged

The problem

Every missed call is a
missed patient.

The average dental practice misses 30-40% of incoming calls. Patients on hold hang up. After-hours calls go to voicemail. New patient inquiries go to a competitor who picks up first. Hiring another receptionist costs $35,000-45,000 per year — and they still can't answer calls at midnight.

Core Features

Not a phone tree. A real conversation.

Your AI receptionist handles calls the way your best front desk person would — just 24/7.

Natural voice conversation

Not a phone tree. Not a chatbot. A real conversation — the AI speaks naturally, handles interruptions, and responds to small talk. Callers don't realize they're talking to AI.

Real-time scheduling

Books, reschedules, and cancels appointments directly on your live schedule. Checks availability across providers and operatories, respects lunch breaks and office hours, and prevents double-booking.

New & existing patients

Handles both seamlessly. New patients get booked and sent intake forms. Existing patients are verified by date of birth before any information is shared — HIPAA compliant by default.

24/7 availability

Answers calls around the clock. Detects after-hours calls automatically and adjusts its greeting and behavior. Your practice never misses a call again — even at 2 AM.

Smart Capabilities

More than an answering service.

Insurance checks, emergency triage, intake forms — your AI receptionist does what no voicemail box can.

Insurance checks on the call

Tells callers whether your office is in-network with their plan — right on the phone. No more "let me check and call you back."

Pricing & specials

Shares procedure pricing, mentions new patient specials, financing options, and your in-house membership plans. Turns inquiries into booked appointments.

Sends intake forms via text

After booking, asks the patient if they'd like intake forms texted to them. With consent, sends the forms immediately — so patients arrive ready to go.

Emergency triage

Detects dental emergencies, triages urgency, and notifies the doctor immediately with a real-time alert. Critical calls are never lost in a voicemail box.

Staff notifications

Every new patient booking, cancellation, and emergency triggers a real-time notification to your staff. Your team always knows what's happening — even if they're with a patient.

Smart escalation

If a caller gets frustrated or needs something the AI can't handle, it offers to transfer to the front desk. No dead ends. No frustrated patients.

Built for how dental practices actually work.

Every detail was designed by a practicing dentist.

Books multiple patients in one call (pediatric offices)
Logs all activity to the patient chart automatically
Respects provider schedules, operatories, and lunch breaks
Verifies patient identity via date of birth (HIPAA)
Handles after-hours calls with adjusted greeting
Responds naturally to greetings and small talk

Why not just hire or outsource?

Hiring a receptionist

  • $35,000-45,000/year salary
  • Only available during office hours
  • Calls on hold during busy times
  • PTO, sick days, turnover

Answering service

  • $200-500/month
  • Can't access your schedule
  • Can't book or reschedule
  • No insurance or pricing info

Ayla AI Receptionist

  • 100-250 min/mo included with Ayla
  • Available 24/7/365
  • Books directly on your schedule
  • Checks insurance, shares pricing

Ready to see Ayla in action?

Book a personalized demo and see how Ayla can transform your practice.